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Who is PDI? PDI is a family-owned plumbing and lighting distributor that services the needs of residential and commercial plumbing contractors, builders, remodelers and designers. We also serve homeowners who are building or remodeling their homes.
What do you sell? We sell plumbing fixtures and supplies as well as indoor and outdoor lighting fixtures.
Where are your locations and hours? See Locations. click here.
How can I contact PDI? By Mail: P.O. Box 1167 Lawrenceville, GA 30046-1167 By Phone: 770-963-9231 By Email: info@plumbingdistributors.com
How many years has PDI been in business? PDI was founded in 1973, and will celebrate its 35th anniversary in 2008.
Do you accept credit cards? We gladly accept Visa, MasterCard, American Express and Discover.
Who do I need to talk to place an order? Please call us at 770-963-9231 and ask for our Sales Department.
I am not a plumber or a general contractor. Can I buy from PDI? Yes, we sell to plumbing professionals as well as the general public.
Can I set up an account with PDI? An account can be set up for a business proprietorship, partnership, or corporation upon the approval from our Credit Department. Contact any of our locations or call our corporate location to obtain a credit application.
Can you order a manufacturer not listed on your website? We do have some master distributors that we can purchase material through and would be happy to check availability.
How quickly can I get my order? Orders placed by 4pm will be shipped the following business day.
Do you deliver? Yes. We have a fleet of trucks that can deliver material direct to your jobsite.
What is your return policy? All returned merchandise is subject to a restocking fee. Special Orders cannot be returned.
What is your policy for Special Orders? All Special Orders require a 50% deposit. Special Orders cannot be returned or cancelled.
Do you convert Commercial Electric Water Heaters? We perform Commercial Electric Water Heater Conversions at our UL Listed Conversion Center at our Lawrenceville Branch.
Do you do installation? No, but we can refer you to a plumbing contractor.
Does PDI warranty everything it sells? We stand behind the manufacturer’s warranty. Manufacturer’s warranties usually include that all parts and finishes are free from defects in material and workmanship for a long as the original purchaser owns their home. It does not include labor charges, damage during installation, repair or replacement or consumer neglect, misuse or abuse.
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